Computing Essentials 2017 26 Ed by OLeary – Test Bank

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INSTANT DOWNLOAD COMPLETE TEST BANK WITH ANSWERS

 

Computing Essentials 2017 26 Ed by OLeary – Test Bank

 

Sample  Questions

 

1
Student: ___________________________________________________________________________
1. Which part of an information system consists of the rules or guidelines for people to follow?
A. People
B. Procedures
C. Internet
D. Data
2. The equipment that processes data in order to create information is called the _______.
A. typology
B. compiler
C. hardware
D. software
3. In most cases, the word “software” is interchangeable with the word _______.
A. procedure
B. application
C. program
D. computer
4. What are the two major software types?
A. System analysis software and data warehousing software
B. Operating system software and utilities software
C. System software and application software
D. Database management software and application software
5. Which of the following is a collection of programs rather than a single program?
A. Procedures
B. System software
C. Hardware
D. Microsoft Access
6. “Background” software that helps the computer manage its own internal resources is called _______.
A. shareware
B. application software
C. desktop
D. system software
7. Identify the program that coordinates computer resources, provides an interface between users and the
computer, and runs applications.
A. System software
B. Operating system
C. Application software
D. Device driver
8. Antivirus programs protect your computer system from viruses or malicious programs. This is an
example of which type of software?
A. Browser software
B. Operating system
C. Application software
D. Utilities
9. System software includes all of the following except:
A. Stand-alone operating systems
B. Real-time operating systems
C. Utilities
D. Browsers
10. Which of the following computers is also referred to as a server and is used to support end users for
things such as retrieving data from a database or providing access to application software?
A. Midrange
B. Mainframe
C. Supercomputer
D. Microcomputer
11. Desktop, laptop, and tablet computers, and mobile devices are classified as _______.
A. mainframe computers
B. supercomputers
C. midrange computers
D. personal computers
12. The most widely used handheld computers are _______.
A. laptops
B. smartphones
C. notebooks and laptops
D. tablets
13. A microcomputer that is smaller, lighter, and less powerful than a notebook, and that has a touch sensitive
screen, is called a _______.
A. laptop
B. desktop
C. subnotebook
D. tablet
14. This computer component holds the program and data that is currently being processed.
A. RAM
B. ROM
C. Bus
D. Ports
15. Which of the following will not retain data after the computer is turned off?
A. DVD
B. RAM
C. ROM
D. Hard drive
16. Identify the four basic categories of hardware in a personal computer system.
A. Hard disk, input/output, secondary storage, and display devices
B. System unit, input/output, secondary storage, and primary storage
C. System unit, input/output, secondary storage, and communication
D. System unit, modem, RAM, and microprocessor
17. This hardware houses most of the electronic components that make up a computer system.
A. System unit
B. Input/output devices
C. Secondary storage
D. Communication
18. Which of the following are two important components of the system unit?
A. Microprocessor and memory
B. Keyboard and mouse
C. Microphone and speakers
D. Monitor and printer
19. Which one of the following is not considered a form of secondary storage?
A. Solid-state storage
B. Optical discs
C. RAM
D. Hard disk
20. ______ are the most important part of any information system.
A. Software applications
B. Programs
C. Hardware applications
D. People
21. The type of media that uses laser technology to store data and programs is _______.
A. hard disk
B. flash
C. solid state
D. optical disc
22. Which of the following is not an example of a document file created by a word processor?
A. Spreadsheet
B. Memo
C. Letter
D. Term paper
23. A financial budget would be created in what type of data file?
A. Database
B. Worksheet
C. Presentation
D. Document
24. Employee records, including names, social security numbers, and related information, would typically be
stored in what type of data file?
A. Document
B. Presentation
C. Database
D. Worksheet
25. The Internet is the largest _______ in the world.
A. network
B. system unit
C. database program
D. operating system
26. Which technology allows users to shift their desktop computing activities to computers on the Internet?
A. Distributed databases
B. Cloud computing
C. Handheld computers
D. Solid-state storage
27. The parts of an information system are: people, procedures, software, hardware, data, and the
Internet.
True False
28. The purpose of software is to convert data into information.
True False
29. Software is another name for a program or programs.
True False
30. To be an effective and efficient computer user, you need to recognize the role of information technology
in your personal and professional life.
True False
31. Application software is “background” software that helps the computer manage its own internal
resources.
True False
32. System software is a collection of programs.
True False
33. Antivirus software is a Windows utility that is unnecessary as long as you are careful browsing the
Internet.
True False
34. System software might be described as end-user software.
True False
35. A browser is an example of system software.
True False
36. Another name for a midrange computer is “server.”
True False
37. Insurance companies are most likely to use personal computers to process information about millions of
policyholders.
True False
38. Smartphones are a type of handheld computer that do not need input, output, processing, or storage.
True False
39. Two important components of the system unit are the keyboard and the hard disk.
True False
40. A system unit consists of the keyboard and the monitor.
True False
41. RAM will retain data when the computer is turned off.
True False
42. The most common input devices are the mouse and the keyboard.
True False
43. Secondary storage will retain data when the computer is turned off.
True False
44. Solid-state storage uses rigid metallic platters to store data using the magnetic charges of the disk’s
surface.
True False
45. Four common types of files are document files, worksheet files, database files, and presentation files.
True False
46. Highly structured and organized data is stored in database files.
True False
47. _______ (2 words) are all about making people (end users) more productive.
________________________________________
48. In an information system, the rules or guidelines for people to follow are called _______.
________________________________________
49. _______ is the component of the information system that is described as the equipment that processes
data to create information.
________________________________________
50. The component of the information system that is described as raw, unprocessed facts, including text,
numbers, images, and sounds, is called _______.
________________________________________
51. _______ software is a collection of programs that helps the computer manage its own resources and
enables application software to interact with computer hardware.
________________________________________
52. The _______ (3 words) is the continuing development of the Internet that allows everyday objects
embedded with electronic devices to send and receive data over the Internet.
________________________________________
53. Application software can be categorized as either general-purpose, specialized, or _______ apps.
________________________________________
54. Software is another name for _______.
________________________________________
55. _______ computers are not nearly as powerful as supercomputers, but are capable of great processing
speeds and data storage and occupy specially wired, air-conditioned rooms.
________________________________________
56. The five types of personal computers are: desktops, laptops, tablets, smartphones, and _____.
________________________________________
57. Smartphones are the most widely used _______ computers and are designed to fit into the palm of one
hand.
________________________________________
58. _______ are cell phones with wireless connections to the Internet.
________________________________________
59. _______ storage devices do not lose data or programs after the electrical power is turned off.
________________________________________
60. _______ (2 words) use rigid metallic platters to store programs and very large data files.
________________________________________
61. _______ (2 words) are secondary storage devices that use laser technology.
________________________________________
62. A _______ file might contain audience handouts and speaker notes in addition to electronic slides.
________________________________________
63. Increased use of mobile or wireless communication devices and cloud computing has been termed “the
_______ revolution.”
________________________________________
64. A _______ is a communications system connecting two or more computers.
________________________________________
65. The _______ provides a multimedia interface to the numerous resources available on the Internet.
________________________________________
66. _______ computing uses the Internet and the web to shift many computer activities from a user’s
computer to computers on the Internet.
________________________________________
67. Describe all the parts of an information system.
68. Where would it be most relevant to use the term “data” and the term “information”? Give an example of
each.
69. What is an operating system? Give two examples.
70. What is application software? Describe the two categories of application software.
71. Differentiate between a supercomputer and a mainframe computer.
72. Differentiate between midrange and personal computers.
73. Describe the different types of personal computers and provide relevant examples of each.
74. In reference to personal computer hardware, explain the system unit.
75. Describe secondary storage. Compare and contrast hard disks and solid-state storage.
76. Describe the four types of files.
1 Key
1.
(p. 4)
Which part of an information system consists of the rules or guidelines for people to follow?
A. People
B. Procedures
C. Internet
D. Data
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 01-01 Explain the parts of an information system: people; procedures; software; hardware; data; and the Internet.
OLeary – Chapter 01 #1
Topic: Information Systems
2.
(p. 4)
The equipment that processes data in order to create information is called the _______.
A. typology
B. compiler
C. hardware
D. software
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 01-01 Explain the parts of an information system: people; procedures; software; hardware; data; and the Internet.
OLeary – Chapter 01 #2
Topic: Information Systems
3.
(p. 4)
In most cases, the word “software” is interchangeable with the word _______.
A. procedure
B. application
C. program
D. computer
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 01-01 Explain the parts of an information system: people; procedures; software; hardware; data; and the Internet.
OLeary – Chapter 01 #3
Topic: Software
4.
(p. 7)
What are the two major software types?
A. System analysis software and data warehousing software
B. Operating system software and utilities software
C. System software and application software
D. Database management software and application software
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 01-02 Distinguish between system software and application software.
OLeary – Chapter 01 #4
Topic: Software
5.
(p. 8)
Which of the following is a collection of programs rather than a single program?
A. Procedures
B. System software
C. Hardware
D. Microsoft Access
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 01-03 Differentiate between the three kinds of system software programs.
OLeary – Chapter 01 #5
Topic: Software
6.
(p. 7)
“Background” software that helps the computer manage its own internal resources is called
_______.
A. shareware
B. application software
C. desktop
D. system software
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 2 Medium
Learning Objective: 01-03 Differentiate between the three kinds of system software programs.
OLeary – Chapter 01 #6
Topic: Software
7.
(p. 8)
Identify the program that coordinates computer resources, provides an interface between users and the
computer, and runs applications.
A. System software
B. Operating system
C. Application software
D. Device driver
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 01-03 Differentiate between the three kinds of system software programs.
OLeary – Chapter 01 #7
Topic: Software
8.
(p. 8)
Antivirus programs protect your computer system from viruses or malicious programs. This is an
example of which type of software?
A. Browser software
B. Operating system
C. Application software
D. Utilities
AACSB: Analytical Thinking
Accessibility: Keyboard Navigation
Blooms: Understand
Difficulty: 2 Medium
Learning Objective: 01-03 Differentiate between the three kinds of system software programs.
OLeary – Chapter 01 #8
Topic: Software
9.
(p. 8)
System software includes all of the following except:
A. Stand-alone operating systems
B. Real-time operating systems
C. Utilities
D. Browsers
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Analyze
Difficulty: 2 Medium
Learning Objective: 01-03 Differentiate between the three kinds of system software programs.
OLeary – Chapter 01 #9
Topic: Software
10.
(p. 10-11)
Which of the following computers is also referred to as a server and is used to support end users for
things such as retrieving data from a database or providing access to application software?
A. Midrange
B. Mainframe
C. Supercomputer
D. Microcomputer
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 2 Medium
Learning Objective: 01-05 Identify the four types of computers and the five types of personal computers.
OLeary – Chapter 01 #10
Topic: Hardware
11.
(p. 11)
Desktop, laptop, and tablet computers, and mobile devices are classified as _______.
A. mainframe computers
B. supercomputers
C. midrange computers
D. personal computers
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Understand
Difficulty: 1 Easy
Learning Objective: 01-05 Identify the four types of computers and the five types of personal computers.
OLeary – Chapter 01 #11
Topic: Hardware
12.
(p. 11)
The most widely used handheld computers are _______.
A. laptops
B. smartphones
C. notebooks and laptops
D. tablets
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 01-05 Identify the four types of computers and the five types of personal computers.
OLeary – Chapter 01 #12
Topic: Hardware
13.
(p. 11)
A microcomputer that is smaller, lighter, and less powerful than a notebook, and that has a touch
sensitive screen, is called a _______.
A. laptop
B. desktop
C. subnotebook
D. tablet
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 01-05 Identify the four types of computers and the five types of personal computers.
OLeary – Chapter 01 #13
Topic: Hardware
14.
(p. 11)
This computer component holds the program and data that is currently being processed.
A. RAM
B. ROM
C. Bus
D. Ports
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 01-06 Describe the different types of computer hardware; including the system unit; input; output; storage; and communication devices.
OLeary – Chapter 01 #14
Topic: Hardware
15.
(p. 11)
Which of the following will not retain data after the computer is turned off?
A. DVD
B. RAM
C. ROM
D. Hard drive
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 01-06 Describe the different types of computer hardware; including the system unit; input; output; storage; and communication devices.
OLeary – Chapter 01 #15
Topic: Hardware
16.
(p. 11-12)
Identify the four basic categories of hardware in a personal computer system.
A. Hard disk, input/output, secondary storage, and display devices
B. System unit, input/output, secondary storage, and primary storage
C. System unit, input/output, secondary storage, and communication
D. System unit, modem, RAM, and microprocessor
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 2 Medium
Learning Objective: 01-06 Describe the different types of computer hardware; including the system unit; input; output; storage; and communication devices.
OLeary – Chapter 01 #16
Topic: Hardware
17.
(p. 11)
This hardware houses most of the electronic components that make up a computer system.
A. System unit
B. Input/output devices
C. Secondary storage
D. Communication
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 01-06 Describe the different types of computer hardware; including the system unit; input; output; storage; and communication devices.
OLeary – Chapter 01 #17
Topic: Hardware
18.
(p. 11)
Which of the following are two important components of the system unit?
A. Microprocessor and memory
B. Keyboard and mouse
C. Microphone and speakers
D. Monitor and printer
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 2 Medium
Learning Objective: 01-06 Describe the different types of computer hardware; including the system unit; input; output; storage; and communication devices.
OLeary – Chapter 01 #18
Topic: Hardware
19.
(p. 12)
Which one of the following is not considered a form of secondary storage?
A. Solid-state storage
B. Optical discs
C. RAM
D. Hard disk
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 01-06 Describe the different types of computer hardware; including the system unit; input; output; storage; and communication devices.
OLeary – Chapter 01 #19
Topic: Hardware
20.
(p. 6)
______ are the most important part of any information system.
A. Software applications
B. Programs
C. Hardware applications
D. People
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Understand
Difficulty: 1 Easy
Learning Objective: 01-01 Explain the parts of an information system: people; procedures; software; hardware; data; and the Internet.
OLeary – Chapter 01 #20
Topic: People
21.
(p. 12)
The type of media that uses laser technology to store data and programs is _______.
A. hard disk
B. flash
C. solid state
D. optical disc
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 2 Medium
Learning Objective: 01-06 Describe the different types of computer hardware; including the system unit; input; output; storage; and communication devices.
OLeary – Chapter 01 #21
Topic: Hardware
22.
(p. 13)
Which of the following is not an example of a document file created by a word processor?
A. Spreadsheet
B. Memo
C. Letter
D. Term paper
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 01-07 Define data and describe document; worksheet; database; and presentation files.
OLeary – Chapter 01 #22
Topic: Data
23.
(p. 13)
A financial budget would be created in what type of data file?
A. Database
B. Worksheet
C. Presentation
D. Document
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Apply
Difficulty: 2 Medium
Learning Objective: 01-07 Define data and describe document; worksheet; database; and presentation files.
OLeary – Chapter 01 #23
Topic: Data
24.
(p. 13)
Employee records, including names, social security numbers, and related information, would typically
be stored in what type of data file?
A. Document
B. Presentation
C. Database
D. Worksheet
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Apply
Difficulty: 2 Medium
Learning Objective: 01-07 Define data and describe document; worksheet; database; and presentation files.
OLeary – Chapter 01 #24
Topic: Data
25.
(p. 14)
The Internet is the largest _______ in the world.
A. network
B. system unit
C. database program
D. operating system
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 01-08 Explain computer connectivity; the wireless revolution; the Internet; cloud computing; and IoT.
OLeary – Chapter 01 #25
Topic: Connectivity and the Mobile Internet
26.
(p. 15)
Which technology allows users to shift their desktop computing activities to computers on the
Internet?
A. Distributed databases
B. Cloud computing
C. Handheld computers
D. Solid-state storage
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 2 Medium
Learning Objective: 01-08 Explain computer connectivity; the wireless revolution; the Internet; cloud computing; and IoT.
OLeary – Chapter 01 #26
Topic: Connectivity and the Mobile Internet
27.
(p. 4)
The parts of an information system are: people, procedures, software, hardware, data, and the
Internet.
TRUE
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 2 Medium
Learning Objective: 01-01 Explain the parts of an information system: people; procedures; software; hardware; data; and the Internet.
OLeary – Chapter 01 #27
Topic: Information Systems
28.
(p. 4)
The purpose of software is to convert data into information.
TRUE
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Understand
Difficulty: 2 Medium
Learning Objective: 01-01 Explain the parts of an information system: people; procedures; software; hardware; data; and the Internet.
OLeary – Chapter 01 #28
Topic: Information Systems
29.
(p. 4)
Software is another name for a program or programs.
TRUE
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 01-01 Explain the parts of an information system: people; procedures; software; hardware; data; and the Internet.
OLeary – Chapter 01 #29
Topic: Information Systems
30.
(p. 4)
To be an effective and efficient computer user, you need to recognize the role of information
technology in your personal and professional life.
TRUE
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Understand
Difficulty: 1 Easy
Learning Objective: 01-01 Explain the parts of an information system: people; procedures; software; hardware; data; and the Internet.
OLeary – Chapter 01 #30
Topic: Introduction
31.
(p. 7)
Application software is “background” software that helps the computer manage its own internal
resources.
FALSE
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Understand
Difficulty: 2 Medium
Learning Objective: 01-02 Distinguish between system software and application software.
OLeary – Chapter 01 #31
Topic: Software
32.
(p. 8)
System software is a collection of programs.
TRUE
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 01-02 Distinguish between system software and application software.
OLeary – Chapter 01 #32
Topic: Software
33.
(p. 8)
Antivirus software is a Windows utility that is unnecessary as long as you are careful browsing the
Internet.
FALSE
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Analyze
Difficulty: 3 Hard
Learning Objective: 01-03 Differentiate between the three kinds of system software programs.
OLeary – Chapter 01 #33
Topic: Software
34.
(p. 7-8)
System software might be described as end-user software.
FALSE
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Analyze
Difficulty: 3 Hard
Learning Objective: 01-03 Differentiate between the three kinds of system software programs.
OLeary – Chapter 01 #34
Topic: Software
35.
(p. 8)
A browser is an example of system software.
FALSE
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Analyze
Difficulty: 3 Hard
Learning Objective: 01-03 Differentiate between the three kinds of system software programs.
OLeary – Chapter 01 #35
Topic: Software
36.
(p. 10)
Another name for a midrange computer is “server.”
TRUE
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 01-05 Identify the four types of computers and the five types of personal computers.
OLeary – Chapter 01 #36
Topic: Hardware
37.
(p. 10-11)
Insurance companies are most likely to use personal computers to process information about millions
of policyholders.
FALSE
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Understand
Difficulty: 2 Medium
Learning Objective: 01-05 Identify the four types of computers and the five types of personal computers.
OLeary – Chapter 01 #37
Topic: Hardware
38.
(p. 11)
Smartphones are a type of handheld computer that do not need input, output, processing, or
storage.
FALSE
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 2 Medium
Learning Objective: 01-05 Identify the four types of computers and the five types of personal computers.
OLeary – Chapter 01 #38
Topic: Hardware
39.
(p. 11)
Two important components of the system unit are the keyboard and the hard disk.
FALSE
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 2 Medium
Learning Objective: 01-06 Describe the different types of computer hardware; including the system unit; input; output; storage; and communication devices.
OLeary – Chapter 01 #39
Topic: Hardware
40.
(p. 11)
A system unit consists of the keyboard and the monitor.
FALSE
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 01-06 Describe the different types of computer hardware; including the system unit; input; output; storage; and communication devices.
OLeary – Chapter 01 #40
Topic: Hardware
41.
(p. 11)
RAM will retain data when the computer is turned off.
FALSE
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 01-06 Describe the different types of computer hardware; including the system unit; input; output; storage; and communication devices.
OLeary – Chapter 01 #41
Topic: Hardware
42.
(p. 11)
The most common input devices are the mouse and the keyboard.
TRUE
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 01-06 Describe the different types of computer hardware; including the system unit; input; output; storage; and communication devices.
OLeary – Chapter 01 #42
Topic: Hardware
43.
(p. 12)
Secondary storage will retain data when the computer is turned off.
TRUE
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 01-06 Describe the different types of computer hardware; including the system unit; input; output; storage; and communication devices.
OLeary – Chapter 01 #43
Topic: Hardware
44.
(p. 12)
Solid-state storage uses rigid metallic platters to store data using the magnetic charges of the disk’s
surface.
FALSE
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Understand
Difficulty: 2 Medium
Learning Objective: 01-06 Describe the different types of computer hardware; including the system unit; input; output; storage; and communication devices.
OLeary – Chapter 01 #44
Topic: Hardware
45.
(p. 13)
Four common types of files are document files, worksheet files, database files, and presentation
files.
TRUE
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 01-07 Define data and describe document; worksheet; database; and presentation files.
OLeary – Chapter 01 #45
Topic: Data
46.
(p. 13)
Highly structured and organized data is stored in database files.
TRUE
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 01-07 Define data and describe document; worksheet; database; and presentation files.
OLeary – Chapter 01 #46
Topic: Data
47.
(p. 4)
_______ (2 words) are all about making people (end users) more productive.
Personal computers, Personal computer, Computers, Computer, PCs, PC
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 01-01 Explain the parts of an information system: people; procedures; software; hardware; data; and the Internet.
OLeary – Chapter 01 #47
Topic: Information Systems
48.
(p. 4)
In an information system, the rules or guidelines for people to follow are called _______.
procedures, procedure
AACSB: Technology
Blooms: Remember
Difficulty: 2 Medium
Learning Objective: 01-01 Explain the parts of an information system: people; procedures; software; hardware; data; and the Internet.
OLeary – Chapter 01 #48
Topic: Information Systems
49.
(p. 4)
_______ is the component of the information system that is described as the equipment that processes
data to create information.
Hardware
AACSB: Technology
Blooms: Remember
Difficulty: 2 Medium
Learning Objective: 01-01 Explain the parts of an information system: people; procedures; software; hardware; data; and the Internet.
OLeary – Chapter 01 #49
Topic: Information Systems
50.
(p. 4)
The component of the information system that is described as raw, unprocessed facts, including text,
numbers, images, and sounds, is called _______.
data
AACSB: Technology
Blooms: Remember
Difficulty: 2 Medium
Learning Objective: 01-01 Explain the parts of an information system: people; procedures; software; hardware; data; and the Internet.
OLeary – Chapter 01 #50
Topic: Information Systems
51.
(p. 7-8)
_______ software is a collection of programs that helps the computer manage its own resources and
enables application software to interact with computer hardware.
System
AACSB: Technology
Blooms: Analyze
Difficulty: 2 Medium
Learning Objective: 01-01 Explain the parts of an information system: people; procedures; software; hardware; data; and the Internet.
OLeary – Chapter 01 #51
Topic: Software
52.
(p. 15)
The _______ (3 words) is the continuing development of the Internet that allows everyday objects
embedded with electronic devices to send and receive data over the Internet.
Internet of Things, IoT
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 01-08 Explain computer connectivity; the wireless revolution; the Internet; cloud computing; and IoT.
OLeary – Chapter 01 #52
Topic: Connectivity and the Mobile Internet
53.
(p. 8)
Application software can be categorized as either general-purpose, specialized, or _______ apps.
mobile
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 01-04 Define and compare general-purpose; specialized; and mobile applications.
OLeary – Chapter 01 #53
Topic: Software
54.
(p. 7)
Software is another name for _______.
programs, program
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 01-04 Define and compare general-purpose; specialized; and mobile applications.
OLeary – Chapter 01 #54
Topic: Software
55.
(p. 10)
_______ computers are not nearly as powerful as supercomputers, but are capable of great processing
speeds and data storage and occupy specially wired, air-conditioned rooms.
Mainframe
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 01-05 Identify the four types of computers and the five types of personal computers.
OLeary – Chapter 01 #55
Topic: Hardware
56.
(p. 11)
The five types of personal computers are: desktops, laptops, tablets, smartphones, and _____.
wearables, wearable, wearable devices, wearable device
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 01-05 Identify the four types of computers and the five types of personal computers.
OLeary – Chapter 01 #56
Topic: Hardware
57.
(p. 11)
Smartphones are the most widely used _______ computers and are designed to fit into the palm of one
hand.
handheld, hand held
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 01-05 Identify the four types of computers and the five types of personal computers.
OLeary – Chapter 01 #57
Topic: Hardware
58.
(p. 11)
_______ are cell phones with wireless connections to the Internet.
Smartphones, Smart phones
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 01-05 Identify the four types of computers and the five types of personal computers.
OLeary – Chapter 01 #58
Topic: Hardware
59.
(p. 12)
_______ storage devices do not lose data or programs after the electrical power is turned off.
Secondary
AACSB: Technology
Blooms: Understand
Difficulty: 1 Easy
Learning Objective: 01-06 Describe the different types of computer hardware; including the system unit; input; output; storage; and communication devices.
OLeary – Chapter 01 #59
Topic: Hardware
60.
(p. 12)
_______ (2 words) use rigid metallic platters to store programs and very large data files.
Hard disks, Hard disk, Hard discs, Hard disc
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 01-06 Describe the different types of computer hardware; including the system unit; input; output; storage; and communication devices.
OLeary – Chapter 01 #60
Topic: Hardware
61.
(p. 12)
_______ (2 words) are secondary storage devices that use laser technology.
Optical discs, Optical disc, Optical disks, Optical disk
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 01-06 Describe the different types of computer hardware; including the system unit; input; output; storage; and communication devices.
OLeary – Chapter 01 #61
Topic: Hardware
62.
(p. 13)
A _______ file might contain audience handouts and speaker notes in addition to electronic slides.
presentation, PowerPoint, presentations
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 01-07 Define data and describe document; worksheet; database; and presentation files.
OLeary – Chapter 01 #62
Topic: Data
63.
(p. 15)
Increased use of mobile or wireless communication devices and cloud computing has been
termed “the _______ revolution.”
wireless
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 01-08 Explain computer connectivity; the wireless revolution; the Internet; cloud computing; and IoT.
OLeary – Chapter 01 #63
Topic: Connectivity and the Mobile Internet
64.
(p. 14)
A _______ is a communications system connecting two or more computers.
network
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 01-08 Explain computer connectivity; the wireless revolution; the Internet; cloud computing; and IoT.
OLeary – Chapter 01 #64
Topic: Connectivity and the Mobile Internet
65.
(p. 14)
The _______ provides a multimedia interface to the numerous resources available on the Internet.
web, WorldWide Web, WWW
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 01-08 Explain computer connectivity; the wireless revolution; the Internet; cloud computing; and IoT.
OLeary – Chapter 01 #65
Topic: Connectivity and the Mobile Internet
66.
(p. 15)
_______ computing uses the Internet and the web to shift many computer activities from a user’s
computer to computers on the Internet.
Cloud, Online
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 01-08 Explain computer connectivity; the wireless revolution; the Internet; cloud computing; and IoT.
OLeary – Chapter 01 #66
Topic: Connectivity and the Mobile Internet
67.
(p. 4)
Describe all the parts of an information system.
An information system typically consists of: people, procedures, software, hardware, data, and
connectivity. Information systems are used by people in order to increase productivity. Procedures
are rules or guidelines for people to follow when using software, hardware, and data. Software
is a program that contains the step-by-step instructions that tell the computer how to do its work.
Hardware consists of the physical equipment that processes the data to create information. Data
consists of raw unprocessed facts, including text, numbers, images, and sounds. Almost all of today’s
computer systems add an additional part to the information system. This part, called connectivity,
typically uses the Internet and allows users to greatly expand the capability and usefulness of their
information systems.
AACSB: Technology
Blooms: Remember
Difficulty: 2 Medium
Learning Objective: 01-01 Explain the parts of an information system: people; procedures; software; hardware; data; and the Internet.
OLeary – Chapter 01 #67
Topic: Information Systems
68.
(p. 4)
Where would it be most relevant to use the term “data” and the term “information”? Give an example
of each.
Data are unprocessed facts, including text, numbers, images and sounds. An example might be a
listing of all customer purchases at a bookstore over the last year. Information is processed data that
has been rendered usable with the help of various types of software. From the previous example, you
could derive information such as the addresses of customers who bought more than $500 worth of
books or the year’s top ten horror novels.
AACSB: Analytical Thinking
Blooms: Analyze
Difficulty: 3 Hard
Learning Objective: 01-01 Explain the parts of an information system: people; procedures; software; hardware; data; and the Internet.
OLeary – Chapter 01 #68
Topic: Information Systems
69.
(p. 8)
What is an operating system? Give two examples.
Operating systems are programs that coordinate computer resources, provide an interface between
users and the computer, and run applications. Microsoft’s Windows 10 and Apple’s Mac OS X are two
of the best-known operating systems for today’s microcomputer users.
AACSB: Technology
Blooms: Apply
Difficulty: 2 Medium
Learning Objective: 01-03 Differentiate between the three kinds of system software programs.
OLeary – Chapter 01 #69
Topic: Software
70.
(p. 8)
What is application software? Describe the two categories of application software.
Application software might be described as end user software. Three types of application software
are general-purpose, specialized, and mobile apps. General-purpose applications are widely used
in a large number of careers. Some of the best-known general-purpose application programs are
Microsoft’s Word, Excel, Access, and PowerPoint. Specialized applications include thousands of other
programs that are more narrowly focused on specific disciplines and occupations. Two of the best
known are graphics and web authoring programs. Mobile apps (or mobile applications or apps) are
small programs designed for mobile devices such as smartphones, tablet computers, and other mobile
devices. There are over half a millions apps. The most popular mobile apps are for social networking,
playing games, and downloading music and videos.
AACSB: Technology
Blooms: Remember
Difficulty: 2 Medium
Learning Objective: 01-04 Define and compare general-purpose; specialized; and mobile applications.
OLeary – Chapter 01 #70
Topic: Software
71.
(p. 10)
Differentiate between a supercomputer and a mainframe computer.
Supercomputers are the most powerful type of computer. These machines are special high-capacity
computers used by very large organizations. Although mainframe computers are not as powerful as
supercomputers, mainframe computers are capable of great processing speeds and data storage. For
example, insurance companies use mainframes to process information about millions of policyholders.
AACSB: Analytical Thinking
Blooms: Analyze
Difficulty: 3 Hard
Learning Objective: 01-05 Identify the four types of computers and the five types of personal computers.
OLeary – Chapter 01 #71
Topic: Hardware
72.
(p. 10-11)
Differentiate between midrange and personal computers.
Midrange computers, also referred to as servers, are computers with processing capabilities less
powerful than a mainframe computer yet more powerful that a microcomputer. Originally used by
medium-sized companies or departments of large companies to support their processing needs, today
midrange computers are most widely used to support or serve end users for specific needs such as
retrieving data from a database or supplying access to application software. Personal computers
are the least powerful, yet the most widely used, type of computer. There are five types of personal
computers: desktops, laptops, tablets, smartphones, and wearables.
AACSB: Analytical Thinking
Blooms: Analyze
Difficulty: 3 Hard
Learning Objective: 01-05 Identify the four types of computers and the five types of personal computers.
OLeary – Chapter 01 #72
Topic: Hardware
73.
(p. 11)
Describe the different types of personal computers and provide relevant examples of each.
There are five types of personal computers: desktop computers, laptops, tablets, smartphones, and
wearables. Desktop computers are small enough to fit on top of or alongside a desk yet are too big to
carry around. Laptop computers, also called notebook computers, are portable, lightweight, and fit
into most briefcases. Tablets, also known as tablet computers, are smaller, lighter, and generally less
powerful than laptops. Like a laptop, tablets have a flat screen but typically do not have a standard
keyboard. Instead, tablets typically use a virtual keyboard that appears on the screen and is touchsensitive.
Smartphones are the most widely used handheld computers. Smartphones are cell phones
with wireless connections to the Internet and processing capabilities. Other mobile computers include
wearable devices like Apple’s watch.
AACSB: Reflective Thinking
Blooms: Remember
Difficulty: 2 Medium
Learning Objective: 01-05 Identify the four types of computers and the five types of personal computers.
OLeary – Chapter 01 #73
Topic: Hardware
74.
(p. 11)
In reference to personal computer hardware, explain the system unit.
The system unit is a container that houses most of the electronic components that make up a computer
system. Two important components of the system unit are the microprocessor and memory. The
microprocessor controls and manipulates data to produce information. Memory is a holding area for
data, instructions, and information. One type of memory, random-access memory (RAM), holds the
program and data that is currently being processed. This type of memory is sometimes referred to as
temporary storage because its contents will typically be lost if the electrical power to the computer is
disrupted.
AACSB: Reflective Thinking
Blooms: Apply
Difficulty: 2 Medium
Learning Objective: 01-06 Describe the different types of computer hardware; including the system unit; input; output; storage; and communication devices.
OLeary – Chapter 01 #74
Topic: Hardware
75.
(p. 12)
Describe secondary storage. Compare and contrast hard disks and solid-state storage.
Unlike memory, secondary storage holds data and programs even after electrical power to the
computer system has been turned off. Hard disks are typically used to store programs and very large
data files. Using rigid metallic platters and read/write heads that move across the platters, hard disks
store and retrieve data using magnetic charges. In contrast, solid-state storage does not have any
moving parts. It is more reliable and requires less power than hard disks. Solid-state storage saves data
electronically in a manner similar to RAM except that its contents will not be lost if electrical power is
disrupted.
AACSB: Reflective Thinking
Blooms: Analyze
Difficulty: 3 Hard
Learning Objective: 01-06 Describe the different types of computer hardware; including the system unit; input; output; storage; and communication devices.
OLeary – Chapter 01 #75
Topic: Hardware
76.
(p. 13)
Describe the four types of files.
Document files are created by word processors. They include such things as memos, term papers, and
letters. Worksheet files are created by electronic spreadsheets and are typically used to analyze things
like budgets and to predict sales. Database files are created by database management programs to
contain highly structured and organized data. Presentation files are created by presentation graphics
programs to save presentation materials, including audience handouts, speaker notes, and electronic
slides.
AACSB: Reflective Thinking
Blooms: Remember
Difficulty: 2 Medium
Learning Objective: 01-07 Define data and describe document; worksheet; database; and presentation files.
OLeary – Chapter 01 #76
Topic: Data
1 Summary
Category # of Questions
AACSB: Analytical Thinking 4
AACSB: Reflective Thinking 4
AACSB: Technology 68
Accessibility: Keyboard Navigation 46
Blooms: Analyze 9
Blooms: Apply 4
Blooms: Remember 54
Blooms: Understand 9
Difficulty: 1 Easy 42
Difficulty: 2 Medium 27
Difficulty: 3 Hard 7
Learning Objective: 01-
01 Explain the parts of an information system: people; procedures; software; hardware; data; and the Internet.
15
Learning Objective: 01-02 Distinguish between system software and application software. 3
Learning Objective: 01-03 Differentiate between the three kinds of system software programs. 9
Learning Objective: 01-04 Define and compare general-purpose; specialized; and mobile applications. 3
Learning Objective: 01-05 Identify the four types of computers and the five types of personal computers. 14
Learning Objective: 01-
06 Describe the different types of computer hardware; including the system unit; input; output; storage; and communication device
s.
18
Learning Objective: 01-07 Define data and describe document; worksheet; database; and presentation files. 7
Learning Objective: 01-08 Explain computer connectivity; the wireless revolution; the Internet; cloud computing; and IoT. 7
OLeary – Chapter 01 76
Topic: Connectivity and the Mobile Internet 7
Topic: Data 7
Topic: Hardware 32
Topic: Information Systems 11
Topic: Introduction 1
Topic: People 1
Topic: Software 17

 

 

2
Student: ___________________________________________________________________________
1. Launched in 1969 as a U.S. funded project that developed a national computer network, the Internet was
initially called _______.
A. World Wide Web
B. Intranet
C. NSFNet
D. ARPANET
2. The Web was introduced in _______.
A. 1967
B. 1991
C. 1998
D. 2004
3. The Internet is a _______ made up of wires, cables, satellites, and rules for exchanging information
between computers connected to the network.
A. physical network
B. virtual network
C. multimedia interface
D. domain name
4. This version of the web evolved to support more dynamic content creation and social interaction.
A. Web 1.0
B. Web 2.0
C. Web 3.0
D. Web 4.0
5. The most common way to access the Internet is through _______.
A. an Internet service provider (ISP)
B. an instant messaging (IM) service
C. an application service provider (ASP)
D. Facebook
6. Which of the following is not a well-known web browser?
A. Microsoft Edge
B. Windows Explorer
C. Apple Safari
D. Google Chrome
7. A web page typically contains _______, which contains the formatting instructions for displaying the web
page.
A. uniform resource locators (URLs)
B. top-level domain (TLD)
C. Hypertext Markup Language (HTML)
D. hyperlinks
8. For browsers to connect to resources on the Internet, the location of the resources must be specified
through addresses called _______.
A. uniform resource locators (URLs)
B. top-level domains (TLDs)
C. Hypertext Markup Language (HTML)
D. hyperlinks
9. In the URL “http://www.simnetonline.com”, what is the domain name?
A. http://www.simnetonline.com
B. www.simnetonline.com
C. simnetonline
D. com
10. In the URL “http://www.simnetonline.com”, “.com” is the _______.
A. top-level domain (TLD)
B. uniform resource locator (URL)
C. domain name server (DNS)
D. domain name
11. Which programming language is used within HTML documents to trigger interactive features?
A. CSS
B. JavaScript
C. HTML
D. Visual Basic
12. Which of the following are files inserted into an HTML document that control the appearance of web
pages including layout, colors, and fonts?
A. Javascript
B. Applets
C. AJAX
D. CSS
13. This type of e-mail account is more widely used because it frees the user from installing and maintaining
an e-mail client on every computer used to access e-mail.
A. Client-based
B. Web-based
C. Cloud
D. Mobile
14. This social networking site is used for professional, business-oriented networking.
A. Google+
B. Facebook
C. Twitter
D. LinkedIn
15. Twitter is an example of what type of site?
A. Wiki
B. Blog
C. Microblog
D. Search
16. _______ typically broadcast live events and use streaming technology in which audio and video files are
continuously downloaded to your computer while you are listening to and/or viewing the content.
A. Webcasts
B. Blogs
C. Microblogs
D. Twitter
17. _______ do not use streaming technology and are used to download media files to your computer.
A. Webcasts
B. Podcasts
C. Microblogs
D. Twitter
18. Which of the following is a website specially designed to allow visitors to use their browser to add, edit,
or delete the site’s content?
A. Wiki
B. Blog
C. Webcast
D. Microblog
19. These special programs continually look for new information and update the databases used by search
services.
A. Spiders
B. Webcrawlers
C. Bugs
D. Hits
20. When you enter a keyword or phrase into a search engine the results display as a list of these.
A. Matches
B. Hits
C. Subjects
D. Entries
21. This type of e-commerce often resembles the electronic version of the classified ads or an auction.
A. B2C
B. C2C
C. C2B
D. B2B
22. Online banking is an example of what type of e-commerce?
A. B2C
B. C2C
C. C2B
D. B2B
23. Which of the following is not one of the three basic components of cloud computing?
A. client organizations and end-users
B. service providers
C. the Internet
D. wireless connectivity
24. Programs that automatically start and operate as a part of your browser are called _______.
A. plug-ins
B. readers
C. pop-ups
D. ActiveX controls
25. Parents can use this type of program to block access to selected Websites.
A. Plug-in
B. FTP
C. BitTorrent
D. Filter
26. This method of file transfer has been used for decades and is frequently used for uploading changes to a
website hosted by an Internet service provider.
A. SSP
B. FTP
C. BitTorrent
D. Dropbox.com
27. This method of file transfer distributes file transfers across many different computers.
A. SSP
B. FTP
C. BitTorrent
D. Dropbox.com
28. The continuing development of the Internet that allows everyday objects imbedded with electronic
devices to send and receive data over the Internet.
A. Web 3.0
B. Cloud
C. IoT
D. IoW
29. The Internet connects millions of computers and resources across the world via wires, cables, and
satellite.
True False
30. The Internet and the web are the same.
True False
31. The Apple Health application is a Web 3.0 application.
True False
32. In addition to an Internet connection, users need browser software to easily display web pages.
True False
33. In order to connect to a website, the browser must know only the site’s domain name.
True False
34. JavaScript is a language often used within HTML documents to trigger interactive features.
True False
35. Cascading Style Sheets (CSS) are files inserted into an HTML document that control the appearance of
web pages including layout, colors, and fonts.
True False
36. AJAX is an advanced use of JavaScript that is used to create interactive websites that respond
quickly.
True False
37. Client-based e-mail accounts require a special program called an e-mail client to be installed on your
computer.
True False
38. Attachments to e-mail messages can be a document or an image.
True False
39. The CAN-SPAM Act has proven to be more effective than spam blockers at preventing unwanted email.
True False
40. Instant messaging allows text only.
True False
41. Cloud computing is an example of a social networking site.
True False
42. LinkedIn is a social networking site that you should visit if you are looking for professional
employment.
True False
43. After a webcast is completed there are no files left on your computer.
True False
44. Wikis allow many individuals to edit the site’s content.
True False
45. All information found on the web through search tools can be considered as factual.
True False
46. One of the biggest challenges for the growth of e-commerce is the development of fast, secure, and
reliable payment methods for buying goods.
True False
47. QuickTime and Acrobat Reader are classified as plug-in programs.
True False
48. Cloud computing has the potential to free end-users from owning, maintaining, and storing software and
data.
True False
49. Uploading is the process of copying a file from a website to your computer.
True False
50. Google Chrome is an example of a web _______.
________________________________________
51. The _______ protocol is used for web traffic and is one of the most widely used Internet protocols.
________________________________________
52. In the URL http://www.simnetonline.com, the underlined section is the _______ name.
________________________________________
53. HTML stands for _______ (3 words).
________________________________________
54. References and _______ connect to other documents or web pages containing related information.
________________________________________
55. Special web browsers, called _______ browsers, are designed to run on portable devices such as
smartphones and tablets.
________________________________________
56. _______ e-mail accounts do not require an e-mail program to be installed on your computer.
________________________________________
57. Unsolicited e-mail is called _______.
________________________________________
58. _______ messaging is the process of sending short electronic messages using a wireless network.
________________________________________
59. A _______ publishes short sentences that only take a few seconds to write, rather than long stories or
posts.
________________________________________
60. The most popular microblogging site is _______.
________________________________________
61. A _______ is a website specially designed to allow visitors to use their browser to add, edit, or delete the
site’s content.
________________________________________
62. “Wiki” comes from the Hawaiian word for _______.
________________________________________
63. A _______ engine is a specialized program that assists you in locating information on the web and the
Internet.
________________________________________
64. _______ search engines focus on subject-specific websites and can save time by narrowing your
search.
________________________________________
65. When evaluating a website’s content, whether or not the information is up to date is considered part of the
_______ element.
________________________________________
66. _______ cash is the Internet’s equivalent to traditional cash.
________________________________________
67. _______ computing provides access to software, programs, and data from anywhere through an Internet
connection.
________________________________________
68. An Internet _______ (2 words) is a collection of utility programs designed to maintain your security and
privacy while you are on the web.
________________________________________
69. Knowledge of HTML and CSS is considered essential for the job of a _______.
________________________________________
70. The _______ is an example of an IoT device.
________________________________________
71. Discuss how Fitbit and Apple’s Health App is an example of using IoT.
72. Describe the evolution of the Internet and web.
73. Define the parts of a URL.
74. Describe the various technologies used to provide highly interactive and animated websites.
75. Briefly explain how instant messaging works.
76. Describe a wiki and explain how a wiki differs from a blog.
77. Explain how a search engine works.
78. Discuss the four elements to consider when evaluating the content and accuracy of information on the
web.
79. Describe both the advantages, and the disadvantages associated with electronic commerce.
80. Describe the two greatest challenges for e-commerce.
2 Key
1.
(p. 28)
Launched in 1969 as a U.S. funded project that developed a national computer network, the Internet
was initially called _______.
A. World Wide Web
B. Intranet
C. NSFNet
D. ARPANET
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 02-01 Explain the origins of the Internet and the web.
OLeary – Chapter 02 #1
Topic: The Internet and the Web
2.
(p. 28)
The Web was introduced in _______.
A. 1967
B. 1991
C. 1998
D. 2004
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 02-01 Explain the origins of the Internet and the web.
OLeary – Chapter 02 #2
Topic: The Internet and the Web
3.
(p. 28)
The Internet is a _______ made up of wires, cables, satellites, and rules for exchanging information
between computers connected to the network.
A. physical network
B. virtual network
C. multimedia interface
D. domain name
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Understand
Difficulty: 2 Medium
Learning Objective: 02-01 Explain the origins of the Internet and the web.
OLeary – Chapter 02 #3
Topic: The Internet and the Web
4.
(p. 28)
This version of the web evolved to support more dynamic content creation and social interaction.
A. Web 1.0
B. Web 2.0
C. Web 3.0
D. Web 4.0
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Understand
Difficulty: 2 Medium
Learning Objective: 02-01 Explain the origins of the Internet and the web.
OLeary – Chapter 02 #4
Topic: The Internet and the Web
5.
(p. 32)
The most common way to access the Internet is through _______.
A. an Internet service provider (ISP)
B. an instant messaging (IM) service
C. an application service provider (ASP)
D. Facebook
AACSB: Communication
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Understand
Difficulty: 2 Medium
Learning Objective: 02-02 Explain how to access the web using providers and browsers.
OLeary – Chapter 02 #5
Topic: Internet Access
6.
(p. 32)
Which of the following is not a well-known web browser?
A. Microsoft Edge
B. Windows Explorer
C. Apple Safari
D. Google Chrome
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 02-02 Explain how to access the web using providers and browsers.
OLeary – Chapter 02 #6
Topic: Internet Access
7.
(p. 33)
A web page typically contains _______, which contains the formatting instructions for displaying the
web page.
A. uniform resource locators (URLs)
B. top-level domain (TLD)
C. Hypertext Markup Language (HTML)
D. hyperlinks
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 2 Medium
Learning Objective: 02-02 Explain how to access the web using providers and browsers.
OLeary – Chapter 02 #7
Topic: Internet Access
8.
(p. 33)
For browsers to connect to resources on the Internet, the location of the resources must be specified
through addresses called _______.
A. uniform resource locators (URLs)
B. top-level domains (TLDs)
C. Hypertext Markup Language (HTML)
D. hyperlinks
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 02-02 Explain how to access the web using providers and browsers.
OLeary – Chapter 02 #8
Topic: Internet Access
9.
(p. 33)
In the URL “http://www.simnetonline.com”, what is the domain name?
A. http://www.simnetonline.com
B. www.simnetonline.com
C. simnetonline
D. com
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Apply
Difficulty: 2 Medium
Learning Objective: 02-02 Explain how to access the web using providers and browsers.
OLeary – Chapter 02 #9
Topic: Internet Access
10.
(p. 33)
In the URL “http://www.simnetonline.com”, “.com” is the _______.
A. top-level domain (TLD)
B. uniform resource locator (URL)
C. domain name server (DNS)
D. domain name
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Apply
Difficulty: 2 Medium
Learning Objective: 02-02 Explain how to access the web using providers and browsers.
OLeary – Chapter 02 #10
Topic: Internet Access
11.
(p. 33)
Which programming language is used within HTML documents to trigger interactive features?
A. CSS
B. JavaScript
C. HTML
D. Visual Basic
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 02-02 Explain how to access the web using providers and browsers.
OLeary – Chapter 02 #11
Topic: Internet Access
12.
(p. 33)
Which of the following are files inserted into an HTML document that control the appearance of web
pages including layout, colors, and fonts?
A. Javascript
B. Applets
C. AJAX
D. CSS
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 2 Medium
Learning Objective: 02-02 Explain how to access the web using providers and browsers.
OLeary – Chapter 02 #12
Topic: Internet Access
13.
(p. 38)
This type of e-mail account is more widely used because it frees the user from installing and
maintaining an e-mail client on every computer used to access e-mail.
A. Client-based
B. Web-based
C. Cloud
D. Mobile
AACSB: Communication
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 2 Medium
Learning Objective: 02-04 Compare different Internet communications; including e-mail; text messaging; instant messaging; social networking; blogs; microblogs;
webcasts; podcasts; and wikis.
OLeary – Chapter 02 #13
Topic: Communication
14.
(p. 40)
This social networking site is used for professional, business-oriented networking.
A. Google+
B. Facebook
C. Twitter
D. LinkedIn
AACSB: Communication
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 02-04 Compare different Internet communications; including e-mail; text messaging; instant messaging; social networking; blogs; microblogs;
webcasts; podcasts; and wikis.
OLeary – Chapter 02 #14
Topic: Communication
15.
(p. 41)
Twitter is an example of what type of site?
A. Wiki
B. Blog
C. Microblog
D. Search
AACSB: Communication
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 02-04 Compare different Internet communications; including e-mail; text messaging; instant messaging; social networking; blogs; microblogs;
webcasts; podcasts; and wikis.
OLeary – Chapter 02 #15
Topic: Communication
16.
(p. 41)
_______ typically broadcast live events and use streaming technology in which audio and video
files are continuously downloaded to your computer while you are listening to and/or viewing the
content.
A. Webcasts
B. Blogs
C. Microblogs
D. Twitter
AACSB: Communication
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 02-04 Compare different Internet communications; including e-mail; text messaging; instant messaging; social networking; blogs; microblogs;
webcasts; podcasts; and wikis.
OLeary – Chapter 02 #16
Topic: Communication
17.
(p. 42)
_______ do not use streaming technology and are used to download media files to your computer.
A. Webcasts
B. Podcasts
C. Microblogs
D. Twitter
AACSB: Communication
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 02-04 Compare different Internet communications; including e-mail; text messaging; instant messaging; social networking; blogs; microblogs;
webcasts; podcasts; and wikis.
OLeary – Chapter 02 #17
Topic: Communication
18.
(p. 42)
Which of the following is a website specially designed to allow visitors to use their browser to add,
edit, or delete the site’s content?
A. Wiki
B. Blog
C. Webcast
D. Microblog
AACSB: Communication
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 02-04 Compare different Internet communications; including e-mail; text messaging; instant messaging; social networking; blogs; microblogs;
webcasts; podcasts; and wikis.
OLeary – Chapter 02 #18
Topic: Communication
19.
(p. 43)
These special programs continually look for new information and update the databases used by search
services.
A. Spiders
B. Webcrawlers
C. Bugs
D. Hits
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 2 Medium
Learning Objective: 02-05 Describe search tools; including search engines and specialized search engines.
OLeary – Chapter 02 #19
Topic: Search Tools
20.
(p. 43)
When you enter a keyword or phrase into a search engine the results display as a list of these.
A. Matches
B. Hits
C. Subjects
D. Entries
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 02-05 Describe search tools; including search engines and specialized search engines.
OLeary – Chapter 02 #20
Topic: Search Tools
21.
(p. 44)
This type of e-commerce often resembles the electronic version of the classified ads or an auction.
A. B2C
B. C2C
C. C2B
D. B2B
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 02-07 Identify electronic commerce; including B2C; C2C; B2B; and security issues.
OLeary – Chapter 02 #21
Topic: Electronic Commerce
22.
(p. 44)
Online banking is an example of what type of e-commerce?
A. B2C
B. C2C
C. C2B
D. B2B
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 2 Medium
Learning Objective: 02-07 Identify electronic commerce; including B2C; C2C; B2B; and security issues.
OLeary – Chapter 02 #22
Topic: Electronic Commerce
23.
(p. 46)
Which of the following is not one of the three basic components of cloud computing?
A. client organizations and end-users
B. service providers
C. the Internet
D. wireless connectivity
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 3 Hard
Learning Objective: 02-08 Describe cloud computing; including the three-way interaction of clients; Internet; and service providers.
OLeary – Chapter 02 #23
Topic: Cloud Computing
24.
(p. 34)
Programs that automatically start and operate as a part of your browser are called _______.
A. plug-ins
B. readers
C. pop-ups
D. ActiveX controls
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 02-03 Compare different web utilities including plug-ins; filters; file transfer utilities; and Internet security suites.
OLeary – Chapter 02 #24
Topic: Web Utilities
25.
(p. 34-35)
Parents can use this type of program to block access to selected Websites.
A. Plug-in
B. FTP
C. BitTorrent
D. Filter
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 2 Medium
Learning Objective: 02-03 Compare different web utilities including plug-ins; filters; file transfer utilities; and Internet security suites.
OLeary – Chapter 02 #25
Topic: Web Utilities
26.
(p. 35)
This method of file transfer has been used for decades and is frequently used for uploading changes to
a website hosted by an Internet service provider.
A. SSP
B. FTP
C. BitTorrent
D. Dropbox.com
AACSB: Communication
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Understand
Difficulty: 2 Medium
Learning Objective: 02-03 Compare different web utilities including plug-ins; filters; file transfer utilities; and Internet security suites.
OLeary – Chapter 02 #26
Topic: Web Utilities
27.
(p. 35)
This method of file transfer distributes file transfers across many different computers.
A. SSP
B. FTP
C. BitTorrent
D. Dropbox.com
AACSB: Communication
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 02-03 Compare different web utilities including plug-ins; filters; file transfer utilities; and Internet security suites.
OLeary – Chapter 02 #27
Topic: Web Utilities
28.
(p. 47)
The continuing development of the Internet that allows everyday objects imbedded with electronic
devices to send and receive data over the Internet.
A. Web 3.0
B. Cloud
C. IoT
D. IoW
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 02-09 Discuss the Internet of Things (IoT) and the continuing development of the Internet to allow everyday objects to send and receive data.
OLeary – Chapter 02 #28
Topic: Internet of Things
29.
(p. 28)
The Internet connects millions of computers and resources across the world via wires, cables, and
satellite.
TRUE
AACSB: Communication
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 02-01 Explain the origins of the Internet and the web.
OLeary – Chapter 02 #29
Topic: The Internet and the Web
30.
(p. 28)
The Internet and the web are the same.
FALSE
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Understand
Difficulty: 2 Medium
Learning Objective: 02-01 Explain the origins of the Internet and the web.
OLeary – Chapter 02 #30
Topic: The Internet and the Web
31.
(p. 47)
The Apple Health application is a Web 3.0 application.
FALSE
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 2 Medium
Learning Objective: 02-09 Discuss the Internet of Things (IoT) and the continuing development of the Internet to allow everyday objects to send and receive data.
OLeary – Chapter 02 #31
Topic: Internet of Things
32.
(p. 32)
In addition to an Internet connection, users need browser software to easily display web pages.
TRUE
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Apply
Difficulty: 2 Medium
Learning Objective: 02-02 Explain how to access the web using providers and browsers.
OLeary – Chapter 02 #32
Topic: Internet Access
33.
(p. 33)
In order to connect to a website, the browser must know only the site’s domain name.
FALSE
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Apply
Difficulty: 3 Hard
Learning Objective: 02-02 Explain how to access the web using providers and browsers.
OLeary – Chapter 02 #33
Topic: Internet Access
34.
(p. 33)
JavaScript is a language often used within HTML documents to trigger interactive features.
TRUE
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 02-02 Explain how to access the web using providers and browsers.
OLeary – Chapter 02 #34
Topic: Internet Access
35.
(p. 33)
Cascading Style Sheets (CSS) are files inserted into an HTML document that control the appearance
of web pages including layout, colors, and fonts.
TRUE
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 02-02 Explain how to access the web using providers and browsers.
OLeary – Chapter 02 #35
Topic: Internet Access
36.
(p. 33)
AJAX is an advanced use of JavaScript that is used to create interactive websites that respond
quickly.
TRUE
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 02-02 Explain how to access the web using providers and browsers.
OLeary – Chapter 02 #36
Topic: Internet Access
37.
(p. 38)
Client-based e-mail accounts require a special program called an e-mail client to be installed on your
computer.
TRUE
AACSB: Communication
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Understand
Difficulty: 2 Medium
Learning Objective: 02-04 Compare different Internet communications; including e-mail; text messaging; instant messaging; social networking; blogs; microblogs;
webcasts; podcasts; and wikis.
OLeary – Chapter 02 #37
Topic: Communication
38.
(p. 37)
Attachments to e-mail messages can be a document or an image.
TRUE
AACSB: Communication
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 02-04 Compare different Internet communications; including e-mail; text messaging; instant messaging; social networking; blogs; microblogs;
webcasts; podcasts; and wikis.
OLeary – Chapter 02 #38
Topic: Communication
39.
(p. 38)
The CAN-SPAM Act has proven to be more effective than spam blockers at preventing unwanted email.
FALSE
AACSB: Communication
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 02-04 Compare different Internet communications; including e-mail; text messaging; instant messaging; social networking; blogs; microblogs;
webcasts; podcasts; and wikis.
OLeary – Chapter 02 #39
Topic: Communication
40.
(p. 39)
Instant messaging allows text only.
FALSE
AACSB: Communication
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 2 Medium
Learning Objective: 02-04 Compare different Internet communications; including e-mail; text messaging; instant messaging; social networking; blogs; microblogs;
webcasts; podcasts; and wikis.
OLeary – Chapter 02 #40
Topic: Communication
41.
(p. 46-47)
Cloud computing is an example of a social networking site.
FALSE
AACSB: Communication
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Apply
Difficulty: 2 Medium
Learning Objective: 02-08 Describe cloud computing; including the three-way interaction of clients; Internet; and service providers.
OLeary – Chapter 02 #41
Topic: Cloud Computing
42.
(p. 40)
LinkedIn is a social networking site that you should visit if you are looking for professional
employment.
TRUE
AACSB: Communication
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Apply
Difficulty: 2 Medium
Learning Objective: 02-04 Compare different Internet communications; including e-mail; text messaging; instant messaging; social networking; blogs; microblogs;
webcasts; podcasts; and wikis.
OLeary – Chapter 02 #42
Topic: Communication
43.
(p. 41)
After a webcast is completed there are no files left on your computer.
TRUE
AACSB: Communication
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 02-04 Compare different Internet communications; including e-mail; text messaging; instant messaging; social networking; blogs; microblogs;
webcasts; podcasts; and wikis.
OLeary – Chapter 02 #43
Topic: Communication
44.
(p. 42)
Wikis allow many individuals to edit the site’s content.
TRUE
AACSB: Communication
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 02-04 Compare different Internet communications; including e-mail; text messaging; instant messaging; social networking; blogs; microblogs;
webcasts; podcasts; and wikis.
OLeary – Chapter 02 #44
Topic: Communication
45.
(p. 43)
All information found on the web through search tools can be considered as factual.
FALSE
AACSB: Communication
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Apply
Difficulty: 3 Hard
Learning Objective: 02-06 Evaluate the accuracy of information presented on the web.
OLeary – Chapter 02 #45
Topic: Search Tools
46.
(p. 45)
One of the biggest challenges for the growth of e-commerce is the development of fast, secure, and
reliable payment methods for buying goods.
TRUE
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Understand
Difficulty: 1 Easy
Learning Objective: 02-07 Identify electronic commerce; including B2C; C2C; B2B; and security issues.
OLeary – Chapter 02 #46
Topic: Electronic Commerce
47.
(p. 34)
QuickTime and Acrobat Reader are classified as plug-in programs.
TRUE
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 02-03 Compare different web utilities including plug-ins; filters; file transfer utilities; and Internet security suites.
OLeary – Chapter 02 #47
Topic: Web Utilities
48.
(p. 46)
Cloud computing has the potential to free end-users from owning, maintaining, and storing software
and data.
TRUE
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Understand
Difficulty: 1 Easy
Learning Objective: 02-08 Describe cloud computing; including the three-way interaction of clients; Internet; and service providers.
OLeary – Chapter 02 #48
Topic: Cloud Computing
49.
(p. 35)
Uploading is the process of copying a file from a website to your computer.
FALSE
AACSB: Technology
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 02-03 Compare different web utilities including plug-ins; filters; file transfer utilities; and Internet security suites.
OLeary – Chapter 02 #49
Topic: Web Utilities
50.
(p. 32)
Google Chrome is an example of a web _______.
browser
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 02-02 Explain how to access the web using providers and browsers.
OLeary – Chapter 02 #50
Topic: Internet Access
51.
(p. 33)
The _______ protocol is used for web traffic and is one of the most widely used Internet
protocols.
https, hypertext transfer protocol, hyper-text transfer protocol, hyptertext transfer
AACSB: Technology
Blooms: Understand
Difficulty: 2 Medium
Learning Objective: 02-02 Explain how to access the web using providers and browsers.
OLeary – Chapter 02 #51
Topic: Internet Access
52.
(p. 33)
In the URL http://www.simnetonline.com, the underlined section is the _______ name.
domain
AACSB: Technology
Blooms: Apply
Difficulty: 2 Medium
Learning Objective: 02-02 Explain how to access the web using providers and browsers.
OLeary – Chapter 02 #52
Topic: Internet Access
53.
(p. 33)
HTML stands for _______ (3 words).
Hypertext Markup Language, Hyper-text Markup Language
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 02-02 Explain how to access the web using providers and browsers.
OLeary – Chapter 02 #53
Topic: Internet Access
54.
(p. 33)
References and _______ connect to other documents or web pages containing related information.
hyperlink, web link
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 02-02 Explain how to access the web using providers and browsers.
OLeary – Chapter 02 #54
Topic: Internet Access
55.
(p. 33)
Special web browsers, called _______ browsers, are designed to run on portable devices such as
smartphones and tablets.
mobile
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 02-02 Explain how to access the web using providers and browsers.
OLeary – Chapter 02 #55
Topic: Internet Access
56.
(p. 38)
_______ e-mail accounts do not require an e-mail program to be installed on your computer.
Web-based, Web based, Web, Online, Browser-based, Browser based
AACSB: Communication
AACSB: Technology
Blooms: Understand
Difficulty: 2 Medium
Learning Objective: 02-04 Compare different Internet communications; including e-mail; text messaging; instant messaging; social networking; blogs; microblogs;
webcasts; podcasts; and wikis.
OLeary – Chapter 02 #56
Topic: Communication
57.
(p. 38)
Unsolicited e-mail is called _______.
spam
AACSB: Communication
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 02-04 Compare different Internet communications; including e-mail; text messaging; instant messaging; social networking; blogs; microblogs;
webcasts; podcasts; and wikis.
OLeary – Chapter 02 #57
Topic: Communication
58.
(p. 38-39)
_______ messaging is the process of sending short electronic messages using a wireless network.
Text, SMS, MMS, Instant
AACSB: Communication
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 02-04 Compare different Internet communications; including e-mail; text messaging; instant messaging; social networking; blogs; microblogs;
webcasts; podcasts; and wikis.
OLeary – Chapter 02 #58
Topic: Communication
59.
(p. 41)
A _______ publishes short sentences that only take a few seconds to write, rather than long stories or
posts.
microblog, micro blog
AACSB: Communication
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 02-04 Compare different Internet communications; including e-mail; text messaging; instant messaging; social networking; blogs; microblogs;
webcasts; podcasts; and wikis.
OLeary – Chapter 02 #59
Topic: Communication
60.
(p. 41)
The most popular microblogging site is _______.
Twitter
AACSB: Communication
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 02-04 Compare different Internet communications; including e-mail; text messaging; instant messaging; social networking; blogs; microblogs;
webcasts; podcasts; and wikis.
OLeary – Chapter 02 #60
Topic: Communication
61.
(p. 42)
A _______ is a website specially designed to allow visitors to use their browser to add, edit, or delete
the site’s content.
wiki, wikis
AACSB: Communication
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 02-04 Compare different Internet communications; including e-mail; text messaging; instant messaging; social networking; blogs; microblogs;
webcasts; podcasts; and wikis.
OLeary – Chapter 02 #61
Topic: Communication
62.
(p. 42)
“Wiki” comes from the Hawaiian word for _______.
fast
AACSB: Communication
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 02-04 Compare different Internet communications; including e-mail; text messaging; instant messaging; social networking; blogs; microblogs;
webcasts; podcasts; and wikis.
OLeary – Chapter 02 #62
Topic: Communication
63.
(p. 43)
A _______ engine is a specialized program that assists you in locating information on the web and the
Internet.
search
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 02-05 Describe search tools; including search engines and specialized search engines.
OLeary – Chapter 02 #63
Topic: Search Tools
64.
(p. 43)
_______ search engines focus on subject-specific websites and can save time by narrowing your
search.
Specialized
AACSB: Technology
Blooms: Remember
Difficulty: 2 Medium
Learning Objective: 02-05 Describe search tools; including search engines and specialized search engines.
OLeary – Chapter 02 #64
Topic: Search Tools
65.
(p. 44)
When evaluating a website’s content, whether or not the information is up to date is considered part of
the _______ element.
currency
AACSB: Technology
Blooms: Understand
Difficulty: 2 Medium
Learning Objective: 02-06 Evaluate the accuracy of information presented on the web.
OLeary – Chapter 02 #65
Topic: Search Tools
66.
(p. 45)
_______ cash is the Internet’s equivalent to traditional cash.
Digital
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 02-07 Identify electronic commerce; including B2C; C2C; B2B; and security issues.
OLeary – Chapter 02 #66
Topic: Electronic Commerce
67.
(p. 46)
_______ computing provides access to software, programs, and data from anywhere through an
Internet connection.
Cloud, Online
AACSB: Technology
Blooms: Understand
Difficulty: 1 Easy
Learning Objective: 02-08 Describe cloud computing; including the three-way interaction of clients; Internet; and service providers.
OLeary – Chapter 02 #67
Topic: Cloud Computing
68.
(p. 36)
An Internet _______ (2 words) is a collection of utility programs designed to maintain your security
and privacy while you are on the web.
security suite, security suites
AACSB: Technology
Blooms: Remember
Difficulty: 2 Medium
Learning Objective: 02-03 Compare different web utilities including plug-ins; filters; file transfer utilities; and Internet security suites.
OLeary – Chapter 02 #68
Topic: Web Utilities
69.
(p. 48)
Knowledge of HTML and CSS is considered essential for the job of a _______.
webmaster, webmasters, web master, web masters
AACSB: Technology
Blooms: Remember
Difficulty: 2 Medium
Learning Objective: 02-02 Explain how to access the web using providers and browsers.
OLeary – Chapter 02 #69
Topic: Careers in IT
70.
(p. 47)
The _______ is an example of an IoT device.
Fitbit, smartphones, wearable devices, coffee maker
AACSB: Technology
Blooms: Remember
Difficulty: 2 Medium
Learning Objective: 02-09 Discuss the Internet of Things (IoT) and the continuing development of the Internet to allow everyday objects to send and receive data.
OLeary – Chapter 02 #70
Topic: Internet of Things
71.
(p. 47)
Discuss how Fitbit and Apple’s Health App is an example of using IoT.
Apple’s Health App can access your Fitbit data, combine it with other related health data, analyze the
data, and report back to you through you smartphone.
AACSB: Technology
Blooms: Remember
Difficulty: 2 Medium
Learning Objective: 02-09 Discuss the Internet of Things (IoT) and the continuing development of the Internet to allow everyday objects to send and receive data.
OLeary – Chapter 02 #71
Topic: Internet of Things
72.
(p. 28)
Describe the evolution of the Internet and web.
The Internet was launched in 1969 when the United States funded a project to develop a national
computer network called Advanced Research Project Agency Network (ARPANET). The Internet
is a large network that connects together smaller networks all over the globe. Initially, the Internet
was all text—no graphics, animations, sound, or video. The web was introduced in 1991 and added a
multimedia interface to the resources available on the Internet.
AACSB: Communication
AACSB: Reflective Thinking
AACSB: Technology
Blooms: Understand
Difficulty: 2 Medium
Learning Objective: 02-01 Explain the origins of the Internet and the web.
OLeary – Chapter 02 #72
Topic: The Internet and the Web
73.
(p. 33)
Define the parts of a URL.
For browsers to connect to resources on the Internet, the address of the resources must be specified.
These addresses are called uniform resource locators or URLs. All URLs have at least two basic parts.
The protocol is the first part of the address and specifies which protocol (set of rules for exchanging
data) to use when connecting to the Internet resources. In the example, http://www.espn.com, the
protocol is http. The protocol https is used for web traffic and is one of the most widely used Internet
protocols. The second part of the URL is the domain name, for example www.espn.com. This
indicates the specific address where the resource is located. The part of the domain name following
the dot (.) is the top-level domain. It identifies the type of organization. A “.com” top-level domain
indicates a commercial site.
AACSB: Reflective Thinking
AACSB: Technology
Blooms: Apply
Difficulty: 2 Medium
Learning Objective: 02-02 Explain how to access the web using providers and browsers.
OLeary – Chapter 02 #73
Topic: Internet Access
74.
(p. 33)
Describe the various technologies used to provide highly interactive and animated websites.
Cascading Style Sheets (CSS) are files inserted into an HTML document that control the appearance
of web pages including layout, colors, and fonts. CSS helps to ensure that related web pages have
a consistent presentation or look. JavaScript is a language often used within HTML documents to
trigger interactive features, such as opening new browser windows and checking information entered
in online forms. AJAX, an advanced use of JavaScript, is used to create interactive websites that
respond quickly. Applets are programs that can be downloaded quickly and run by most browsers.
They are used to present animation, display graphics, provide interactive games, and much more.
AACSB: Reflective Thinking
AACSB: Technology
Blooms: Understand
Difficulty: 2 Medium
Learning Objective: 02-02 Explain how to access the web using providers and browsers.
OLeary – Chapter 02 #74
Topic: Internet Access
75.
(p. 39)
Briefly explain how instant messaging works.
Instant messaging (IM) is an extension of e-mail that allows two or more people to contact each other
via direct, live communication. To use instant messaging, you specify a list of friends and register
with an instant messaging server. Whenever you connect to the Internet, special software informs your
messaging server that you are online. In response, the server will notify you if any of your contacts
are online. At the same time, it notifies your friends that you are online. You can then send messages
directly back and forth to one another.
AACSB: Communication
AACSB: Reflective Thinking
AACSB: Technology
Blooms: Apply
Difficulty: 2 Medium
Learning Objective: 02-04 Compare different Internet communications; including e-mail; text messaging; instant messaging; social networking; blogs; microblogs;
webcasts; podcasts; and wikis.
OLeary – Chapter 02 #75
Topic: Communication
76.
(p. 41-42)
Describe a wiki and explain how a wiki differs from a blog.
A wiki is a website designed to allow visitors to use their browser to add, edit, or delete that site’s
content. Wikis support collaborative writing in which there is not a single expert author, but rather a
community of interested people that builds knowledge over time. Although blogs may have multiple
authors, community feedback is limited to adding comments to the site. Blogs are not a collaborative
effort like wikis.
AACSB: Analytical Thinking
AACSB: Communication
AACSB: Technology
Blooms: Analyze
Difficulty: 3 Hard
Learning Objective: 02-04 Compare different Internet communications; including e-mail; text messaging; instant messaging; social networking; blogs; microblogs;
webcasts; podcasts; and wikis.
OLeary – Chapter 02 #76
Topic: Communication
77.
(p. 43)
Explain how a search engine works.
To use a search website, you enter a keyword or phrase reflecting the information you want. The
search engine compares your entry against its database and returns a list of hits, or sites that contain
the keywords. Each hit includes a link to the referenced web page (or other resource) along with a
brief discussion of the information contained at that location. Many searches result in a large number
of hits. For example, if you were to enter the keyword music, you would get billions of hits. Search
engines order the hits according to those sites that most likely contain the information requested and
present the list to you in that order, usually in groups of 10.
AACSB: Reflective Thinking
AACSB: Technology
Blooms: Understand
Difficulty: 2 Medium
Learning Objective: 02-05 Describe search tools; including search engines and specialized search engines.
OLeary – Chapter 02 #77
Topic: Search Tools
78.
(p. 44)
Discuss the four elements to consider when evaluating the content and accuracy of information on the
web.
There are four elements to consider when evaluating the accuracy of information on the web:
authority, accuracy, objectivity, and currency. Authority refers to the author’s expertise on the subject.
Is the site an official site for the information presented, or is the site an individual’s personal website?
In order to determine the accuracy of a website, consider whether or not the information has been
critically reviewed for correctness prior to posting on the web. Does the website provide a method to
report inaccurate information to the authors? Objectivity is reached when the information is factually
reported without an author bias. Finally, currency is the timeliness of the website. Is the information
up to date? Does the site specify the date when the site was last updated?
AACSB: Reflective Thinking
AACSB: Technology
Blooms: Understand
Difficulty: 2 Medium
Learning Objective: 02-06 Evaluate the accuracy of information presented on the web.
OLeary – Chapter 02 #78
Topic: Search Tools
79.
(p. 44)
Describe both the advantages, and the disadvantages associated with electronic commerce.
Electronic commerce, also known as e-commerce, is the buying and selling of goods over the Internet.
The underlying reason for the rapid growth in e-commerce is that it provides incentives for both
buyers and sellers. From the buyer’s perspective, goods and services can be purchased at any time of
day or night. Traditional commerce is typically limited to standard business hours when the seller is
open. Additionally, buyers no longer have to physically travel to the seller’s location. From the seller’s
perspective, the costs associated with owning and operating a retail outlet can be eliminated. Another
advantage is reduced inventory. Some of the disadvantages include the inability to provide immediate
delivery of goods, the inability to “try on” prospective purchases, and questions relating to the security
of online payments.
AACSB: Reflective Thinking
AACSB: Technology
Blooms: Understand
Difficulty: 2 Medium
Learning Objective: 02-07 Identify electronic commerce; including B2C; C2C; B2B; and security issues.
OLeary – Chapter 02 #79
Topic: Electronic Commerce
80.
(p. 45)
Describe the two greatest challenges for e-commerce.
The two greatest challenges for e-commerce is the development of (1) fast, secure, and reliable
payment methods for purchased goods and (2) providing convenient ways to provide required
information such as mailing addresses and credit card information.
AACSB: Reflective Thinking
AACSB: Technology
Blooms: Remember
Difficulty: 2 Medium
Learning Objective: 02-07 Identify electronic commerce; including B2C; C2C; B2B; and security issues.
OLeary – Chapter 02 #80
Topic: Electronic Commerce
2 Summary
Category # of Questions
AACSB: Analytical Thinking 1
AACSB: Communication 29
AACSB: Reflective Thinking 8
AACSB: Technology 80
Accessibility: Keyboard Navigation 49
Blooms: Analyze 1
Blooms: Apply 10
Blooms: Remember 52
Blooms: Understand 17
Difficulty: 1 Easy 40
Difficulty: 2 Medium 36
Difficulty: 3 Hard 4
Learning Objective: 02-01 Explain the origins of the Internet and the web. 6
Learning Objective: 02-02 Explain how to access the web using providers and browsers. 22
Learning Objective: 02-03 Compare different web utilities including plugins;
filters; file transfer utilities; and Internet security suites.
7
Learning Objective: 02-04 Compare different Internet communications; including email;
text messaging; instant messaging; social networking; blogs; microblogs; webcasts; podcasts; and wikis.
22
Learning Objective: 02-05 Describe search tools; including search engines and specialized search engines. 5
Learning Objective: 02-06 Evaluate the accuracy of information presented on the web. 3
Learning Objective: 02-07 Identify electronic commerce; including B2C; C2C; B2B; and security issues. 6
Learning Objective: 02-08 Describe cloud computing; including the threeway
interaction of clients; Internet; and service providers.
4
Learning Objective: 02-
09 Discuss the Internet of Things (IoT) and the continuing development of the Internet to allow everyday objects to send and recei
ve data.
4
Learning Outcome: 02-01 Explain the origins of the Internet and the web. 1
OLeary – Chapter 02 80
Topic: Careers in IT 1
Topic: Cloud Computing 4
Topic: Communication 22
Topic: Electronic Commerce 6
Topic: Internet Access 21
Topic: Internet of Things 4
Topic: Search Tools 8
Topic: The Internet and the Web 7
Topic: Web Utilities 7

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